How M Autowerks collects and uses information.

M Autowerks may collect contact details, vehicle information, service-request details, and account activity when you use this website or communicate with the shop.

The goal of collecting this information is to review repair or performance requests, communicate about vehicles and appointments, manage customer accounts, and improve the website experience.

Information you provide may include your name, email address, phone number, preferred contact method, vehicle details, service history notes, and any message or form content you submit.

If you create or use an account, the site may also store profile information, saved vehicles, and request history associated with your sign-in.

M Autowerks may use collected information to:

• Review and respond to service or track-support requests.
• Contact you by phone, text, or email about estimates, updates, scheduling, or follow-up.
• Maintain customer records and vehicle profiles.
• Operate admin tools for internal request management and communication preferences.
• Protect the security and reliability of the website.

If you provide contact information and request service, the shop may send operational messages related to your request, including confirmations, scheduling updates, or completion notices.

Message frequency depends on your activity and service status. Standard carrier, messaging, and data rates may apply depending on your mobile plan.

The website may rely on third-party providers for hosting, authentication, data storage, image delivery, communications, analytics, or infrastructure support. Those providers may process data on behalf of M Autowerks as needed to operate the site.

Examples may include Vercel for hosting, Supabase for authentication and database services, Cloudinary for image management, and communication providers for email or text notifications.

The site may use cookies or similar technologies to maintain login sessions, support account features, and keep the application functioning correctly.

M Autowerks does not sell personal information. Information may be shared only when reasonably necessary to operate the website, provide requested services, comply with legal obligations, or protect the business and its users.

Information may be retained for as long as reasonably necessary to manage customer relationships, maintain business records, resolve disputes, meet legal obligations, and operate the service history and account systems tied to the website.

You may contact M Autowerks to request updates to your account information, ask questions about stored data, or request deletion where appropriate and legally permitted.

Privacy questions can be directed to M Autowerks at mautowerks13@gmail.com or 845-584-3483.

451 N Route 9W, Congers, NY 10920